Who I am
Martha & Mary Home Help is run by Cherise Nesbit. If you have any questions about your information, contact me on 07894 819923 or cherisenesbit@gmail.com.
What I collect
When you send an enquiry, I receive the details you choose to give: your name, phone number and/or email, town or postcode, who the help is for, and any message. I also record the date and time, and a record of your consent.
Why I use it
Only to reply to your enquiry and, if you go ahead, to arrange and provide help. The lawful basis is your consent and, where you become a client, taking steps to provide the service you've asked for.
Who sees it
Only me. Enquiries are stored securely with my website host (Cloudflare) and my customer records system. I never sell or share your details for marketing.
How long I keep it
Enquiries that don't go ahead are deleted within 12 months. Client records are kept for as long as needed to provide the service and meet legal obligations.
Your rights
You can ask to see, correct or delete the information I hold about you at any time — just get in touch. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Cookies
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